Privacy Policy

1. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our services, and information from third parties.

Information You Provide

• Account information (email, name, password)
• Content you create or upload to our services
• Communications with us (support requests, feedback)
• Payment information (processed by secure third-party providers)

Information We Collect Automatically

• Usage data (how you interact with our services)
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, actions taken)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Train and improve our AI models (with your consent)
• Respond to your comments and questions
• Detect and prevent fraud or abuse

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• In connection with a business transfer
• With service providers who assist us in operating our services

4. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or to protect our legal rights.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing of your information
• Data portability
• Withdraw consent (where processing is based on consent)

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but some features of our service may not function properly if you disable cookies.

8. Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@auretrix.com.